Return, Exchange & Cancellation Policy

At GloryLook, we aim to provide a smooth shopping experience. Please review our policy carefully before placing an order.

Cancellation Policy

  • Orders can be cancelled within 12 hours of placing the order.
  • Once an order has been processed or shipped, cancellation is not possible.

Return & Exchange Policy

  • Returns are accepted only if a wrong item is delivered. No other returns are allowed.
  • To claim a wrong item return, customers must provide a clear, uninterrupted unboxing video from package opening to product inspection.
  • Customers must also provide clear photos of the delivered item, invoice, packaging, and shipping label.
  • Claims without sufficient evidence may be rejected.
  • Size exchanges are available within 7 days of delivery and are subject to stock availability.
  • If the requested size is unavailable, the exchange request cannot be processed.
  • Products must be unused, unwashed, unworn, and returned with all original tags, packaging, and accessories intact.
  • Wrong-item returns will be verified after the product is received at our facility. Refunds will be processed only after successful inspection.
  • For prepaid orders, refunds will be credited to the original payment method.
  • For COD orders, customers must provide valid bank account details to receive the refund.
  • Refunds will be processed within 7 business days after approval.
  • GloryLook reserves the right to reject any return, exchange, or refund request that does not meet the above conditions.

Need Help?

📧 Email: customercare@glorylook.com
📱 Phone: +91 63536 30340

Last updated: 05 June 2026